Frequently Asked Questions (FAQs)

As a free member, you can access the limited number of free modules, on-demand webinars and all live/virtual events. However, to get full access to all CPD modules and on-demand webinars, covering a huge range of clinical topics, you will need to subscribe to a premium membership.

Nursing in Practice virtual events will be accessible online via the Nursing in Practice 365 platform. Prior to each event starting, we will send you an email where you will be asked to test your login in order to access the platform where the event will be streamed. After the virtual events have taken place, some of the sessions will be added to our on-demand service so you can watch again or catch up at a time convenient to you if you have a premium membership.

Yes, you can register on the event page. You do not need to register for individual sessions during the event. Our events are free-to-attend.

No, you do not need to book individual talks during the virtual event but you must register for the overall event. You can login to the platform at any time of day to watch our content. .

If you forget your password or need to reset your password, simply click on the “lost your password” link on the login page. You will receive an email instructing you on how to reset your password. Please wait a few minutes for the email to arrive and remember to check your junk folder.

For the best experience, we recommend that you use either Google Chrome or Safari. Other browsers like Microsoft Edge or Internet Explorer might not handle the event platform. Please check your Wi-Fi connection. Carrying out a hard refresh (Ctrl+R) can also help to refresh your page.

Some users have reported issues when watching via a mobile device. Please ensure your operating system and browser are updated and that you accept any prompts to allow access to your microphone and camera. You will also need to 'join audio' on the webinar screen.

If you need further assistance accessing an event, please contact [email protected].

Yes, most of the live sessions will be added to our on-demand service once they have been broadcasted. They will typically be available within 48 hours of them being live and may only be accessible to those with a premium membership.

Absolutely. Once you register you will receive an email to be able to create a password to access the platform where the event will be held. You can login at any time that is convenient to you, there are no time restrictions however please note not all sessions will become available on-demand and it may take some time for others to be available. You will need to register to the virtual event to receive the email. Please note that if you are not able to watch 'live', you must have a premium membership to watch most on-demand videos.

Nursing in Practice 365 is specifically designed for NMC-registered nurses working in primary/community care only. The content that we provide is tailored to this specific job title to help improve your role.

If you are still conducting some clinical work and you have maintained your NMC registration, you are welcome to attend. If you have fully retired from the profession, we are afraid that ABPI guidelines restrict us from accepting you.

Due to regulations, we are only able to accept registered nurses and nursing associates with a valid NMC. If you are a student nurse or are training in secondary care, we are afraid that we cannot accept your registration.

This is dependent on how many sessions you watch. Each virtual event is labelled on the platform to show how many CPD hours the entire event is worth. You will need to claim the correct number of hours based on how many sessions you watch. Nursing in Practice 365 will keep a record of how many CPD hours you accrue from consuming the content available on the platform, to assist you in tracking your development.

A CPD certificate will be provided after the event. Simply fill in the short feedback questionnaire that will be emailed to you, and follow the link at the end where you can download your certificate.

We are always on the lookout for new speakers and ideas for the agenda. If you are interested in speaking, or would like to propose a topic for inclusion, please contact the programme manager, Pippa Baynham Email: [email protected]

If you are interested in exhibiting or sponsoring, please contact the sales manager for Nursing in Practice events, Nick Hayward. Email: [email protected] Telephone: (0)20 7214 0573.

The NMC website has a comprehensive section on the latest developments towards revalidation.

You'll need to register as a free member and log in to get access to:

• Our Free CPD modules
• Your personal CPD log, which will automatically keep a record of all your completed CPD modules and certificates, complete with your name, learning points and credits claimed.

For these benefits, register for a free membership today.

Click on 'Register' on the top right.

Your privacy is important to us and we are committed to protecting it. Please read our privacy policy to find out more.

We collect personal information when you join Nursing in Practice 365 or opt to tell a friend about our service. This is to help us provide a better service. We may use aggregate anonymous details about our users to sell relevant advertising space. You can read our terms and conditions for more information.

As a free member, you can access the limited number of free modules, on-demand webinars and all live/virtual events. However, to get full access to all CPD modules and on-demand webinars, covering a huge range of clinical topics, you will need to subscribe to a premium membership.

A year's full premium membership to Nursing in Practice Learning costs jut £29.95 (plus VAT).

The modules on Nursing in Practice 365 are tailored to meet the learning needs of UK nurses working in primary/community care only.

You can access free modules, our learning needs assessment test and your CPD log as soon as you have registered as a member of Nursing in Practice 365. You will need to upgrade to premium membership to access all modules and videos.

You may want to think about taking the modules that are most relevant to the PDP objectives that you agreed with your appraiser at your most recent appraisal.

Alternatively, you can see the latest clinical modules displayed on the home page, or you can search for a particular module by topic or keyword. Or you may want to look at the modules in a particular clinical area by clicking on the relevant topic in the 'CPD modules' page.

Some of the modules are interactive and involve you working through typical patient scenarios, making management decisions and building your knowledge as you go. In these modules, you will complete a set of multiple-choice questions (MCQs) before you start and again at the end. This will help you to gauge how your knowledge has improved.

Others involve reading articles that review all the latest evidence on the topic in question and then taking a CPD assessment that consists of answering MCQs. You will be given feedback on correct and incorrect answers together with a brief summary of the evidence base behind the correct answer. In many cases, the articles on which these modules are based have been published in Nursing in Practice or Pulse magazine.

Some modules include video links and pictures.

Whichever type of module format you choose, you will be asked to record your learning points after completing your post-module MCQs and these will be included in your module certificate. This is necessary to enable you to claim CPD credits in line with the guidance.

Each module has a suggested number of CPD hours -; the modules vary from a suggested 0.5 hours to a suggested 3 hours. This is an estimate of the maximum time it will take to complete the module, explore the associated references and reflect on your learning as you go. But this suggested number of hours is just intended as a guide - once you have completed the module you will be asked how many CPD credits you wish to claim (based on the principle that one CPD credit = one hour's learning). This is the number of credits that will appear on your module certificate.

You don't have to complete the whole module in one sitting. You can break off at any point mid-module and your progress will be automatically. You can pick up again where you left off by entering the same module or by going on your 'CPD dashboard' and clicking on the module.

The latest modules are displayed on the eLearning tab or you can browse all webinars, on-demand videos and modules. New modules are marked 'New'.

Your certificate is automatically generated and stored in your CPD log in your Dashboard. You can print the certificate off at any time, or save it to your computer by clicking the download icon next to the relevant module.

You can also download your certificate if you go into the module and scroll to the bottom.

You don't need to do anything, all modules that you take on will automatically be saved in your CPD log -; whether you have completed them or not. You can return to your CPD log at any time to see an overview of your completed modules and any modules in progress, to print your certificates.

Your CPD dashboard automatically records all your learning activity on the site and allows you to link it to the specific learning objectives you have set for yourself or that you agreed with your appraiser at your last appraisal.

Your CPD dashboard automatically stores details of all your completed modules - together with date completed, learning points recorded, and number of credits claimed.

Your CPD dashboard also automatically stores:

• all your certificates for modules that you have completed (in PDF format, so that you can print them or save them to your own computer).
• any modules that you have started but not completed.
• any modules that you have added to your log without starting because you want to do them later – these can be found in the Saved content section.
• the results of any learning needs assessment tests that you have completed.
• a tally of the total number of hours of CPD activity you have completed on Nursing in Practice 365. You can set your own target points and review dates under ‘CPD summary’ and clicking ‘edit CPD settings.’

You can also use your CPD dashboard to record details of any reading you have done on other websites that you want to include in your CPD record. Simply click ‘Record CPD Activity’ in the ‘Quick actions’ section of your dashboard.

You can export all the information included in your CPD dashboard into a spreadsheet or PDF, allowing you to easily save this for your records, or email it to your appraiser. To do this, click ‘Generate CPD report.’

All of our clinical modules are authored by UK clinicians with the needs of UK nurses in mind. Our authors may be primary care experts in the relevant field (eg. nurses ,GPSIs or GP members of NICE guideline groups) or they may be hospital consultants. Each module lists the author and their credentials at the start.

All the eLearning modules on Nursing in Practice 365 have been peer reviewed by our clinical advisers. Our aim is to ensure that we always provide you with modules that are practical, relevant, evidence-based and up-to-date.

Any module that is sponsored is clearly marked as such (with a 'Sponsored by' tag above its title) and the sponsor's name is stated. Sponsored modules are required to meet minimum standards of accuracy and relevance and are also peer reviewed by Nursing in Practice's clinical advisers.

All other modules are commissioned by the Nursing in Practice editorial team from independent expert authors without any input or influence from any outside company or agency.

Nursing in Practice 365 is specifically designed for NMC-registered nurses working in primary/community care only. The content that we provide is tailored to this specific job title to help improve your role.

• To begin an eLearning module, scroll down to ‘Course Content’ on the module you'd like to start, and click on the module lesson to reveal each element. If there is more than one topic, you can click ‘Expand’ to reveal the lesson topics.

• Work through each topic and when you have finished, remember to click the ‘Mark Complete’ button at the bottom of the page. Then click ‘Next Topic’ to move onto the next topic if applicable.

• Once you have completed all the topics and clicked ‘Mark Complete’ on all sections, you will need to complete the post-lesson assessment to earn your certificate.
  Click the ‘Next Quiz’ button and ‘Start Quiz’ to start the assessment.

• Once you have completed the assessment, click ‘Finish Quiz.’
• Click on 'View Questions' to review the questions and answers or ‘Restart Quiz’ to take the Quiz again.

• You will need to score over 80% to receive a certificate, and ensure all sections are marked as complete.
• If you score enough to earn a certificate, you will see a button that says ‘Click Here to Continue.’
• Click this button and the certificate should now show at the top of the module, as well as in your dashboard.

If you forget your password or want to reset your password, you simply need to click on the “lost your password” link on the login page. You will receive an email instructing you on how to reset your password. Please wait a few minutes for the email to arrive and remember to check your junk folder.

Nursing in Practice 365 is specifically designed for NMC-registered nurses working in primary/community care only. The content that we provide is tailored to this specific job title to help improve your role.

Due to ABPI guidelines, we are only able to accept registered HCPs in the UK as subscribers to the platform. We are unable to accept any retired professionals.

You can change your password in your account once you are logged in by clicking ‘Manage Profile’ – ‘Security’ – ‘Password.’ Once done, press save to confirm.

To update the email address on your account, please contact support [email protected].

To go Premium, make sure you are signed in. Then click ‘Upgrade’ on the top navigation bar, or click here.

You can access free eLearning Modules, On-Demand Webinars, Event tickets, and your CPD Dashboard as soon as you have registered as a member of Nursing in Practice 365.

If you can’t access the premium content straight away, please logout and log back in to refresh permissions.

If you enter your password incorrectly several times, the website will block future attempts as a security precaution. The block only lasts for around 10 minutes, so if you try again after 10 minutes, you should be unblocked. Once you are unblocked, try resetting your password.

Simply click on the “lost your password” link on the login page. You will receive an email instructing you on how to reset your password. Please wait a few minutes for the email to arrive and remember to check your junk folder.

You can send a request to cancel your premium subscription via your account profile or email us at [email protected].

A certificate will be provided after the event. Simply fill in the short feedback questionnaire that will be emailed to you post-event and follow the link at the end where you can download your certificate. Certificates require self-completion for the sessions you attend. If you need further assistance, or haven’t received a certificate for an event, please contact [email protected].

If you experience a technical issue, please let us know so we can fix it as soon as possible. Please contact us at [email protected]. If possible, include as much information as you can, including any error messages, the name of the module/specific page, a screenshot, and the device and browser you are using. This will help us to resolve potential issues quickly.

Yes, 1 CPD point is equal to 1 CPD hour. You can find more information here.

• To begin an eLearning module, scroll down to ‘Course Content’ on the module you'd like to start, and click on the module lesson to reveal each element. If there is more than one topic, you can click ‘Expand’ to reveal the lesson topics.

• Work through each topic and when you have finished, remember to click the ‘Mark Complete’ button at the bottom of the page. Then click ‘Next Topic’ to move onto the next topic if applicable.

• Once you have completed all the topics and clicked ‘Mark Complete’ on all sections, you will need to complete the post-lesson assessment to earn your certificate.
  Click the ‘Next Quiz’ button and ‘Start Quiz’ to start the assessment.

• Once you have completed the assessment, click ‘Finish Quiz.’
• Click on 'View Questions' to review the questions and answers or ‘Restart Quiz’ to take the Quiz again.

• You will need to score over 80% to receive a certificate, and ensure all sections are marked as complete.
• If you score enough to earn a certificate, you will see a button that says ‘Click Here to Continue.’
• Click this button and the certificate should now show at the top of the module, as well as in your dashboard.